Site is randomly not displaying images, or site won't come up at ALL

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  • Problem
  • Updated 7 years ago
For the last two days, my site has been intermittently down. I have had someone send me screenshots from two separate attempts to view my site. One of them, the images were not appearing. Another time, the entire site was not viewable with the 'Oops' message. This has happened multiple times, and my site does not even get that much traffic at all. Please fix this.
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Michelle

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  • angry, frustrated, anxious, sad, mad

Posted 7 years ago

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Justine

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Hello Michelle,

I'm sorry you're experiencing this problem with your website. Would you mind sharing your website address on the forum, so I can start investigating what could be causing this?

If you could also let me know whether the two screenshots came from one person, or different people it would be helpful.

- Justine
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Michelle

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boomadiidiisbendyboxers.com

i can send the screenshots to an email address if you'd like. they came from the same person. he attempted to view the site in the afternoon, and again at almost midnight. both times he had errors. i should also mention that this has happened before to me when i have viewed it myself. i figured it was a yola server issue and to let it be.. i noticed that the yola blog says something about down-time issues. is this going to be fixed soon?
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Justine

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Thanks Michelle.

I took a look at your site, and it did load for me. I can confirm that one of the servers was temporarily unavailable yesterday. Your site was on that server which may have caused this problem, and this has now been fixed.

What I can suggest is that you could try clearing your cache and restarting your browser and access your site. How to clear your cache.

Please let us know if you have any more problems!

- Justine