Site Name Change...still no help received!

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
The name of my site I changed months ago, it hasn't changed when the site loads up and I have asked for it to be fixed and I have had no response. Can someone please help?
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  • frustrated

Posted 6 years ago

  • 1
Photo of Monique

Monique, VP of Customer Support

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Hi Nina

I am sorry to hear this. I tried to trace your support history to see if I could get additional information on the problem, but I found that this is your only post in this forum and you have one support case on a different matter which was resolved by Sanja. I wonder if your email failed to reach us for some reason or was sent from a different email address?

Without more detail on the problem my guess is that you need to edit your Window Title. This is the name that appears in the tab or window of your browser and it is not automatically changed if you rename your site. You edit it as follows:

On the main menu, click on Page > Page Properties.
Beside "Window Title", edit the text in the field box.
Click on "OK".
Preview or click on "Publish to the web" to view the changes.

Remember to refresh your browser to see the latest version of your website.

If this does not solve your problem, please post the URL of your site and let me know where you are seeing the incorrect name and I am sure we can solve this easily!