Site not published

  • 1
  • Problem
  • Updated 6 years ago
  • Not a Problem
I received an email saying my site can no longer be seen and I cannot view it. I made payment yesterday.
Can you please remove any blocks to publishing to the web.
Thank You
Andrew Ingham
Photo of Andrew Ingham

Andrew Ingham

  • 1 Post
  • 0 Reply Likes

Posted 6 years ago

  • 1
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello Andrew

I'm sorry that your website went offline. I have checked your Yola account and saw that your domain expired yesterday. Domains and hosting packages are separate products with Yola. I can confirm that you renewed your hosting package yesterday, but you will also need to renew your domain, which you will still be able to do within the next 29 days. Once done you will be able to publish your Yola website to your domain again.

Please let me know if you have any questions on this or would need further assistance.