site not publishing to domain purchased through Yola

  • 3
  • Question
  • Updated 9 years ago
  • Answered
Hi,

My site isn't publishing at the web address I purchased through Yola. Is there something else I need to do?
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Katie

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  • frustrated since already paying for domain

Posted 9 years ago

  • 3
Photo of UK Duke

UK Duke, Champion

  • 3321 Posts
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Hi Katie,

You can check your publishing settings here:



Also could you leave your URL.

Thanks Lee.
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Monique, VP of Customer Support

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Hi Katie

We would like to help you resolve this as soon as possible. If Lee's suggestion doesn't work for you, please post the domain name you are trying to publish to so we can investigate further and sort this out.
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Katie

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Hi! The publishing settings didn't work. The domain name is www.katiemanley.com.

Thanks!!
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Marije, Official Rep

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Hi Katie,

It currently directs to a placeholder page, which means that you need to publish your site to that domain. Here's how:
1. Click on "Publish My Site".
2. Click on the link in the bottom "Use my Domain".
3. Click on "I have done this" and fill in your domain name.
4. Follow the prompts to publish your site.

Please come back to us if you need any further help.
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Katie

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Thanks!!