If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Your domain hasn't expired because you got it for 2 years when you signed up, but your hosting package Yola Bronze has expired because the 1-year trial period is over. When it expired, your Yola account was downgraded to Yola Free, so your website and domain are still there.
To upgrade please log into your My Yola and click on "Account" in the left-hand side menu. Next to your hosting package, you will be able to click on an upgrade link and follow the further steps prompted.
Thank you for using Yola. If you have any questions, please let us know, and we'll be happy to help.