Site renewal

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
My site renewals were up to date but bronze status had expired and I did not realise that this was a separate renewal. when I noticed my sites went offline I renewed the bronze package on 20/8/2012 but the sites are still offline, could you advise please
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Judith Turner

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Posted 6 years ago

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Stefan, Official Rep

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Hello Judith

When I use your forum e-mail, I find a Yola account with multiple domains, some of them expired, some running. Some have been published to websites, some haven't.

Can you please specify which site should be up under which domain for me to assist you further?
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Judith Turner

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These are the ones that say 'Website not available'

They are The custom domains, (the others I have set up for family members and are no longer managed by me)

http://www.stillington-whitton.com
http://www.stillingtonart.com
http://villaturkeyrental.com

Thanks for your help
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Laura Thomas, Social Media Coordinator

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Hi Judith,

All three of these sites are online for me. It's possible you just needed to allow some time or clear your cache. Can you see your sites now?