If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
My site renewals were up to date but bronze status had expired and I did not realise that this was a separate renewal. when I noticed my sites went offline I renewed the bronze package on 20/8/2012 but the sites are still offline, could you advise please