Site traffic statistics are now available!

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  • Announcement
  • Updated 6 years ago
Hi everyone,

A question we hear a lot is, "How many visitors are coming to my site?" Today, we are happy to answer that question by announcing our site traffic statistics feature for all our users. This feature comes in two levels:

* Free and Bronze users can see the number of visits to their websites over the last 7 days.
* Silver users can see the number of visits and the number of unique visitors (also known as first-time visitors) to their websites over the last 30 days.

To see this feature, log in to yola.com and click "Site traffic" on the left. You'll see a graph of your website traffic. Put your mouse on the graph points to get the exact date and number of visits. You can also easily change between your different sites with the site selector at the top right corner.



Site traffic statistics provide powerful insight into your website. You can check traffic trends to see if it's increasing, decreasing, or staying level. You can get an even deeper understanding of your visitors by analyzing the statistics. For example, if your number of visits is almost equal to the number of unique visitors, that means over the given time period, most of them haven't come back to your website. On the flip side, if the number of unique visitors are very low compared to the visits, it means you're getting more repeat visitors.

We're excited to bring you this convenient and easy way to check your website statistics, all within My Yola.
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Amr

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  • excited

Posted 8 years ago

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Nathan, Champion

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This is such an awesome feature!!!
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Brianna

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Thanks, Nathan! We are very excited as well!
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julian

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im on silver yola site. and 6 mouths later still havnt had any taffic a big y ????
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Boomer, Champion

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I am loving all the new features rolling out of the Yola factory of late.
Keep up the excellent work guys. I have a small problem though. Not sure if it is related to the new release. My "make a free website with Yola" footer is back.

I'm not sure how long its been back, but I didn't notice it last night.
Check it out... http://www.helderberg.cc/
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Brianna

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Hi Boomer,
Thanks for the kind words. Sorry about the footer re-appearing, I took care of that for you :)
Cheers!
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Boomer, Champion

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Thanks Brianna, but it still seems to be there?
I'll check back tomorrow. It's late here... thanks again.
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Nathan, Champion

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Did you try publishing your site?
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Brianna

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Hi Boomer,

I did go ahead and added and removed your footer again. I then went forth to republish your site. I no longer see your footer. Here is what I see:



If you are still seeing your footer, there is a possibility that you need to clear your cache.

Please let me know if you need further assistance!
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Boomer, Champion

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All working hundreds now Brianna. Thank you very much.
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Laura Thomas, Social Media Coordinator

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Brianna is offline but I'll let her know you're all sorted Boomer, thanks for reporting back!
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Boomer, Champion

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Thanks Laura
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Callum

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Loving this new feature! GetClicky and Site Traffic roughly the same! Happy much. :D
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Laura Thomas, Social Media Coordinator

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Hey that's good to hear, thanks for the report Callum!
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Liz

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Hi Guys, sorry but I can't find the "Site traffic" button on my site. Please could you lead the blind! Liz
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Amr

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Hi Liz! If you are in My Yola and look on the left hand side, you should see Site Traffic in the menu (between My Yola and Domains). Let me know if this helps.
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Liz

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Got it!! Thanks. I'd logged in too far before.
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Rosaleen

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hmm do i have to logout and log back in again?? or can i somehow see the site traffic from the editing page?? Im a bit slow>
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Brianna

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Hello Rosaleen,
Thank you for your message. As soon as you log into your MyYola account, on the left hand side you will see:

Please click on 'Site Traffic', where you will be able to see the traffic information for your site. If you have more then one site on your account, you will be able to select which site you would like to view by clicking here:

I hope this helps. Please let me know if you need further assistance!
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Nathan, Champion

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Hi Rosaleen, if you are using IE 9, then you aren't going to get the site traffic. Because IE 9 doesn't have AJAX or Jquery or something in there. Here is a topic I posted about this: Site Analytics in IE 9
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Rosaleen

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I am so happy now- I like getting help that i can understand. and I mustnt be using ie9 as I can see my traffic. Now all i need to do is to get more people to look at the site and watch the graph go up!!
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Nathan, Champion

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Hi, what browser are you using? By the way, IE stands for Internet Explorer.
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Sanja, Official Rep

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Hello Rosaleen

I'm so glad to hear that you're able to see your site traffic now! If you wish to drive more traffic to your site, you may be interested in seeing this tutorial: Getting more traffic to your site.
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kevin sargent

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Ok - I've got the traffic display up, I understand the graph and most of it

BUT

why does it say "Unique Visitor Change" and give a %, when you description above at the top of this topic talk about quantities.

I also assume that "Visits" is the total number of visits (does it include me when I edit ?),

and that "Visitors" is the total number of visitors but is that the number of different visitors or is it perhaps the same few people visiting over and over again.

apart from that I love the feature and the overall site, really bl**dy usefull, so glad I found you.
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Nathan, Champion

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Hi, I don't think it tracks you when you are building your site, but, it does when you preview it and view it on the web. I am sure that someday they will set it up where you can make it not count your visits.

Sincerely,
Nathan
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Amr

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Hi Kevin,

Just wanted to clarify a couple of things.

If someone visited your site two days ago and then visited it again yesterday, you'll see 2 visits logged, but that would only count as 1 "unique visitor." Hope that helps to clarify the terminology.

Also, whenever you edit or preview your site, this is not included in the total number of visits. The only way for the total number of visits to increase is by actually visiting the URL. Unfortunately, at the moment, your visits will be counted. We're looking into if we can potentially remove your visits, but it would not necessarily be 100% accurate as we would not know if you used a different computer for example.

Hope all this helps.

Cheers,
Amr
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powergemelectrical

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"We're looking into if we can potentially remove your visits, but it would not necessarily be 100% accurate as we would not know if you used a different computer for example"

im sure there must be a way to determine site builders visits through the external ip address. That way whether the site builder is using 6 computers (wireless and hard wired) The external ip address will be the same. for example go to google and type in "whats my ip" and click on any search result, they will all show the same ip address even if you search from computer 1 or computer 6. OR 2nd option get the customers to register DDNS if they want their visits not to be counted. (2nd route only ideal if addresses in most countries are found to be dynamic which keep changing all the time. Otherwise 1st option probably more convienient),
(Theres a Google Gadget that reads your external ip address as well).
We use these methods when our customers want to connect to their CCTV system from out there, they need their networks external ip address which the CCTV system is connectrd to.
HOPE THIS HELPS

SUKHI (ELECTRICIAN)
UNITED KINGDOM
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Dee

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I've setup a shell of a site, published it and visited it several times on another tab, still I see no visits using site traffic. Logged off my computer and logged back on and went straight to my site and then logged into My Yola area and still see no visits.
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Nathan, Champion

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Hello, the Website Statistics only updates every day. So it wont appear until tomorrow. If you visit your site today, it will be added tomorrow. They aren't real-time traffic statistics (at least yet, they might make it real-time someday)

I hope this helps.
Nathan
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Dee

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Thanks! I'll check it again tomorrow. I did check it out last night since I created it last night, but still didn't see any visits. I'll check it tomorrow and see.
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Nathan, Champion

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No problem! :) I am pretty sure it takes 24 hours to put it in.

Nathan
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Dee

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Okay, cool! Maybe I'll see something tonight late sometime! I'm still tinkering around anyway, trying to find some useful items to add that enhance the theme (business) of my site.
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Nathan, Champion

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If you ever need any help with your site or if you have any questions, please post the question to this forum and we will assist you! :)

Best Regards,
Nathan
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DaleS

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I would like this feature but it is not on the left side" I am a silver anyone? ty Dale
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Monique, VP of Customer Support

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Hi Dale. See the screenshot posted by Brianna above. When you log into your account you will be take to the "My Yola" page. Directly below the "My Yola" link there is a link that says "Site Traffic". Click on this and you will see the stats for your site. The level of detail in your stats depends on your account status. If you are still unable to locate the feature, please let us know.
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DaleS

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Ok Thank you. This is over a year old?? hummm
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Gabe Reichert

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I think it is good to know how many people are on or were on your site
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Nathan, Champion

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Yes, it is good to know.
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julian

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6 mouths on this site and had no vists y ?
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Sanja, Official Rep

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Hello Julian,

Do you mind sharing for which site you're not seeing traffic? I'd like to investigate this further. In the meantime, have you been able to check out our tutorials on how to Promote your site? You may find this to be helpful information.
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jamdanbog

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How can I view how many hits from day 1?
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Sanja, Official Rep

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@jamdanbog

We're so sorry to have missed your question. The Site Traffics statistics are updated on a 24 hours basis. If you are Yola Free, you can only view the last 7 days. If you are Yola Silver, you can view for the past 30 days. It is not possible to keep a running tally since day one. I'm sorry.
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Andie Maclan

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This is one great feature for all the Yola users. With the Site Traffic feature, we will be able to determine how many visitors our site is getting. That said, we will have an idea on how to optimize it on search engines.

Honestly, I really enjoy using Yola. Keep up the good work! =)
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Sanja, Official Rep

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Thanks so much Andie!
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newby08

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Does this count how many times I visit my site (even if I am logged in)? Is the number skewed because I want to see how it is looking?
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smithy

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yes it counts all visits to your website. even if you are logged into the sitebuiler itself, it still logs all visits to your website
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newby08

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Including my own visits?
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smithy

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yes
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Nathan, Champion

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Hello newby08,

When you visit your site in the site builder, I'm pretty sure that it doesn't record those visits. However, when you view the published site (i.e. yoursite.yolasite.com) it will record those visits.

Nathan
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Sanja, Official Rep

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Hello newby08,

Nathan is correct - it will only count your visits if you go directly to your published site. I hope that helps!

Warm regards,
Sanja
Senior Community Support Specialist
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Michael Julie

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Is it possible to see the amount of data thats used? I want to increase my SEO by hosting my site locally. I already have the domain name pointing to yola but that's not good enough. I want to know what data plan to take out and it would help a great deal if I knew how much data was being used at present. If this is not possible I will have to check my pages per visit and my site data per page to roughly calculate it.
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Brianna

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Hi Michael,

In order to get such detailed site traffic information, I encourage you to sign up for Google Analytics.

I would like to inform you that we do not allow our customers to download Yola created websites for external hosting. That being said, you may not be able to continue forward with this idea.

Please let us know if you have any further questions or clarifications. Thanks!
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Justme

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I got a little question. I am going to publish my site in a few minutes, and I now read in this topic that you can see how many visitors your website has. But there is standing : * Free and Bronze users can see the number of visits to their websites over the last 7 days.
I am a free user so I can see the number of visits over the las 7 days, but can I also see How many visitors I got in total. So all my visits over the whole time I have my website and not just the last seven days.

I hope you can understand my question. (I'm from Holland and I'm not that good at Englisch)
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Stefan, Official Rep

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Hallo justme

Dat is toch geen probleem dat u van Nederland bent, ik spreek ook een beetje Nederlands :-). Maar mijn Nederlands is zeker helemaal slechter dan uw Engels, dus ik probeer het maar.

Ja, als een Free user kunt u de bezoekers alleen van de laatste 7 dagen zien, maar niet alle bezoekers in totaal.

Met Yola Silver kunt u meer data van uw website traffic aankijken en ook Google Analytics gebruiken.
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Lisa Howell

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Hi! What is the difference between "visits" "visitors" and "page views"???? Thanks!
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Gop

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Hello Lisa,

A specific "visitor" can return for multiple visits; the sum of all visits by all visitors is the "visits". Any visitor can look at a number of different pages. The sum of all the pages seen by all visitors is the number of "page views"
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Stefan, Official Rep

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Great answer, thanks, Gop.
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Isam Amireh

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Are you planning to roll out more in depth traffic analysis?
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Stefan, Official Rep

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Hello Isam

Not in the foreseeable future. There are great tools like Google Analytics which you can use for free on any Yola account type.
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Stefan, Official Rep

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Hello Lisa

Adding on Gop:

Visits represent the number of individual sessions initiated by all the visitors to your site. If a user is inactive on your site for 30 minutes or more, any future activity will be attributed to a new session. Users that leave your site and return within 30 minutes will be counted as part of the original session.

The initial session by a user during any given date range is considered to be an additional visit and an additional visitor. Any future sessions from the same user during the selected time period are counted as additional visits, but not as additional visitors

Visits vs Visitors - Definition taken from Google Analytics.

I hope we have managed to completely confuse you. ;-)