Site will not load

  • 13
  • Problem
  • Updated 7 years ago
  • Solved
I can not view my site. If I try to go to it straight from my browser nothing loads and if I try from my yola profile then I get an error message. Please let me know if and when there will be a fix for this. I need my site up and running and I'm not sure what has caused this error. Thank you.
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emily

  • 1 Post
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  • frustrated

Posted 7 years ago

  • 13
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Big G

  • 65 Posts
  • 1 Reply Like
If it helps, I have nearly 20 sites with Yola, those that are being pointed to by 123 reg are loading. All others that i've purchased the domain names via Yola are down. Hope this helps.
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Laura Thomas

  • 4536 Posts
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Hi Mateo,

Here's a screenshot of your site which shows as up:

Please review my replies above and stay tuned here for more information.
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Joanne Crawford

  • 4 Posts
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Just checked my website. http://www.bradyacademyofirishdancesa... and it's loading now.
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Laura Thomas

  • 4536 Posts
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Thanks for your patience everyone. There's one thing further you can help us with. Please locate the phone number for your country and call us so our team can walk you through the steps to help us with a final bit of troubleshooting.
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smithy

  • 1222 Posts
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my site is back up now
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Laura Thomas

  • 4536 Posts
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Great news!
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Jennifer Ferriday

  • 3 Posts
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my site is back up now as well.
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Laura Thomas

  • 4536 Posts
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Good to hear, thanks for the report.
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Dave Borgeson

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My page is back up now as well. http://www.davesdragondicerealm.com
Woo Hoo!
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Laura Thomas

  • 4536 Posts
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That's promising, thanks Dave!
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smithy

  • 1222 Posts
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does yola know what was the problem??
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Laura Thomas

  • 4536 Posts
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smithy,

We were able to narrow it down to intermittent upstream network problems and we're still trying to learn more, but there was nothing to be done on our end unfortunately so it's a struggle to get that information.
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james.mcsill

  • 3 Posts
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I am having the same problem.
Will it be up soon?
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Laura Thomas

  • 4536 Posts
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Hi james.mcsill,

What's your website address?
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whitedemon73

  • 7 Posts
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My site is loading back as usual. Thanks for your quick action!
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Lisa Ella Cawthorne

  • 2 Posts
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My site is back up now, many thanks.
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Massimo Ruano

  • 1 Post
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My website is not loading. www.ruano.co.uk
Customers from UK are able to load, but not from Italy.
Please help. It is a support website and it is important customers can access it.
Thank you
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Laura Thomas

  • 4536 Posts
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Hi Massimo,

Your site is up according to DownForEveryone: http://www.downforeveryoneorjustme.co...

Are you still receiving complaints? Have you contacted your ISP?
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ThemeParkPost

  • 38 Posts
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Themeparkpost.com and the Foodchain.biz are back in business! Thanks Yola - they have never loaded faster.
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Laura Thomas

  • 4536 Posts
  • 211 Reply Likes
Glad to hear it!
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Carmen F

  • 1 Post
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Can someone check & see if something is wrong with LIPSTICKALLEY.COM OR IS IT ON MY TABLET?!

It hasn't been up since last Saturday 11/24
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whitedemon73

  • 7 Posts
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Does my site load http://www.computer-fixed.co.uk ? Lipstick loads fine here
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Laura Thomas

  • 4536 Posts
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Hi Carmen F,

This is what I see when I navigate to your domain name:



whitedemon73,

Here's your site as well:



A good resource to try when you want to see if your site is up is downforeveryoneorjustme.com.