site will not publish any more after trying to change name.

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  • Question
  • Updated 9 years ago
  • Answered
I can't get my site back on line again.
I tryed to change the name. that did not work.
So I changed it back again.
I press the publish button.
And I got a BOX Publish your site to the web.
I make the choice. and nothing. no tab to say save.
Will I have to buy a domain name to republish ?
All the best from Ian
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Ian

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Posted 9 years ago

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Keara

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Ian, I can't tell you for sure but I'd be willing to bet that the Yola staff will get your site back for you. You might have tried to make too many big changes in too short a time. Your site surely still exists, however, somewhere on the Yola servers and you'll have it back under your control before long.
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Marije, Official Rep

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Hi Ian,

Please could you post the domain you are trying to publish your site to or the address you would like changed (and what you would like it to be?)

I see that you have sent an email to support and I will answer you there too.
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Ian

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Hi Marije,
This is the name of my site
http://my-handwriting-analyzer.syntha...
That I am trying to publish to.

Then I would like to rename it to
graphology-report-maker.yola.com

All the best from Ian
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Keara

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Ian, here's something that might make the difference -- you've used yola.com for your new name but that is incorrect. You need to use yolasite.com as your main domain. That is, try to name your site graphology-report-maker.yolasite.com. That will greatly increase your chances of success.
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Marije, Official Rep

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Hi Ian,

I've published your site for you: http://graphology-report-maker.yolasi.... Would you like the .synthasite.com address to be re-added so that any traffic is redirected to the new .yolasite.com address?
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Ian

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Hi Marije and Keara,
Thank you very much, I'm on line again.
Yes I Would you like the .synthasite.com address to be re-added so that any traffic is redirected to the new .yolasite.com address.
Thank you for all your help.
All the best from Ian.
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Marije, Official Rep

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Sure Ian - I'll get that done and post back here when it's complete.
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Marije, Official Rep

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Hi Ian,

Just to let you know that the change has been made on our side and http://my-handwriting-analyzer.syntha... redirects to http://graphology-report-maker.yolasi...

Please let us know if you need any other assistance.
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Ian

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Hi Marije.
Thank you for all your help.
The links are working fine now

All the best from Ian
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Laura Thomas, Social Media Coordinator

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I passed this on to Marije, thanks so much for letting us know!