Site with URL in creation froze and now I cannot find it

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  • Updated 8 years ago
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Help, please. I have a YOLA Silver account and redeemed my last site credit for a site with a domain name of ampelectricinc.com. I uploaded a banner and was uploading another picture when the site froze. I had already done a save so I had to abort at that point. When I went back in, the site and the domain were gone. There is a similar site I had used as a 'practice' site, but never secured the URL and never launched, listed on my account (amp electric and innovative services, inc) but now that is back.
The two sites I should have are pacapromos.com and ampelectricinc.com; both with URLS and neither yet launched.
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Marylynn DeGesero

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  • anxious

Posted 8 years ago

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Marije, Official Rep

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Hello Marylynn,

It looks like you have two Yola accounts. I don't want to add the login email addresses here as it is a public forum and anyone will be able to see those details.

We can give you more detail if you send an email to support@yola.com referencing this post. But, if it helps, one of the login email address is a gmail.com one and the other bellsouth.net.