Site won't publish anymore!

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  • Updated 3 years ago
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I cannot get my site to publish anymore. Here are the facts: The sitebuilder Index page won't complete loading in IE, but will in Mozilla. Trouble began the other day when I clicked on "content," then "video," then "youtube video" and dragged it to a spot on my index page. I was never able to enter the html or url or anything--it just got stuck there. I had to resume other work and closed out. Getting back to it today I made some updates and tried to add a blog page...then downloaded the site and uploaded all of it to my ftp site. And there was an error.
Trying to narrow down what file was the issue, I then began reloading the backup files one by one. All folders were loaded without any changes until after loading the "classes" folder. The error went away and all I had was a white blank screen for a website. Then I began loading the individual files that aren't in a folder. Once I loaded the page.inc.php, suddenly I had a website again.
So at this time, I cannot download and post any edits or new items. Can anyone help? My website is: www.alterchurch.com. Thank you!
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John

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  • confused

Posted 9 years ago

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Marije, Official Rep

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Hi John,

I don't have great news for you unfortunately. If you elect to host your site elsewhere, we can only support you with the process of creating your site, and downloading it. Thereafter all support relating to the hosting of your site will become the sole responsibility of your service provider. We have more information on this thread: http://www.yola.com/customer-support/....

Our recommended alternative is to point your domain to Yola and host with us for free. If you host your site with us, you can update it with a single click - so it is a lot easier to make changes. More information on this link: http://www.yola.com/customer-support/....

Please let us know if you have any other questions.
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Raja Jeni

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Thanks for sharing.I referred this site.I update in my site.I hope this information.