Sitebuilder loads and then redirects to preview - very odd. Need help please?

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  • Updated 8 years ago
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Hi

Recently, I added some html code from an ad network into my site.
Ever since then, I have had trouble with the sitebuilder.

From my sites, when I click on my site, the sitebuilder interface loads and then immediately it redirects to a preview-like page, without the usual widget menu on the side or any of the save/ publish/ menu options at the top.

So I can't currently make adjustments to my site.

I can't remove this code. It's very frustrating.

I can't get rid of any html widgets - which is what I think I need to do.

It's not a browser problem. Internet explorer was working fine before this.

I need to stop this redirection and eliminate this code.

Greatly appreciate the help.
Please help.
Very frustrating
thanks
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novelist75

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Posted 8 years ago

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Emmy

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Hello,

Yes, when you add a redirect script it will redirect in the Sitebuilder as well. Can you please email us at support@yola.com and we can work with you from there and see if we are possibly able to locate the HTML widget that would need to be removed.

Kind Regards,
Emmy