sitebuilder wont open

  • 1
  • Question
  • Updated 8 years ago
  • Answered
Sitebuilder just says "page is loading" and a blank screen. And yes.. I have my cookies enable.
Photo of jjnner

jjnner

  • 3 Posts
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Posted 8 years ago

  • 1
Photo of Brianna

Brianna

  • 2045 Posts
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Hello jjnner,

Thanks for your message, I am sorry to hear that you are having difficulties loading your site in the sitebuilder. Since there are a number of reasons you may be experiencing these difficulties. Please take a peek at the following:

Are you accessing Yola from behind a Firewall?
Please check to make sure you are not experiencing internet issues.
Please try to clear your browsers cache: Clear Cache.
Check that you have an updated Flash and Java
Please check to see that you have an updated version of your browser
Try loading your site with another browser
Try loading your site with another computer on a different network

The last two points are extremely helpful with locating where you are experiencing an issue. Please try to look into each of the steps above. If you are still experiencing difficulties loading your site in the sitebuilder, please let us know and we will gladly assist you further.

Kind Regards,
Brianna