If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Is anyone else having trouble publishing their sites today? After I hit the publish button I see "publishing site" for a moment and then nothing else. Nothing updates. This happens on all four my sites
My apologies for this! We currently have a bug where some people who bought premium styles before these were included in the Yola Silver package are unable to publish. This is because the Sitebuilder is having a bit of an embarrassing "memory lapse" and seems to be "forgetting" that you own the style.
I have given you a complimentary upgrade to Yola Silver for one month, and this will allow you to publish for now. In the meantime we will resolve the bug so that you can continue to use your premium styles going forward.