slow file manager

  • 1
  • Problem
  • Updated 10 years ago
  • Acknowledged
Archived

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i'm having trouble with my file manager,it loads too long,its like more than 30 mins.!!!!!!!
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Jim

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  • frustrated

Posted 10 years ago

  • 1
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ollywood

  • 24 Posts
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Hi there,

Would it be possible, once you have logged into the sie builder, for you resend us this support request from the 'Contact Support' option from the Help menu (situated at the top right-hand side of the site builder).
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Jim

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already did
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Jim

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still frustrated
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Marije, Official Rep

  • 4636 Posts
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Hi Jim,

I'm sorry we took so long to reply to your email in Support - I did send one back to you a few hours ago.

What you are experiencing is a bug on our part and it will be fixed soon. Unfortunately I can't give you a date yet. I'm sorry that you can't access your File Manager and hope you can wait just a little while longer.