slow file manager

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  • Question
  • Updated 11 years ago
  • Answered
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i'm having trouble with my file manager,it loads too long,its like more than 30 mins.!!!!!!!
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Jim

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  • frustrated

Posted 11 years ago

  • 2
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Grace, Champion

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What browser are you using? I recommend you to use Firefox.

http://digitalretouching.synthasite.com
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Jim

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still the same sorry,any more ideas?
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Ruth

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Hi Jim,

Can you tell us what browser you are using? Also, do you have a lot of large files in the file manager?
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Jim

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internet explorer and also ive tried mozzila firefox,and i have a lot of large files like MB or so,why?do you know the right solution?!if you know please tell me.Tnx!
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Jim

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pls anyone answer!or else i cant update my site!
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Jim

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anyone???
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Jim

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pls???
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Ruth

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Hi Jim,

The more information we have the better we are able to hep you, so that we give you an answer that will hopefully fix your problem. Would you try the following, please:

1. Clear your cache - Here is a link to a tutorial which will help you do that if you need help - http://www.wikihow.com/Clear-Your-Bro...
2. Close and then restart your browser.
3. Try editing your site in a different browser.

If that doesn't fix the problem, please let me know.
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Jim

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sorry,but it didnt work out.any more solutions
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Marije, Official Rep

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Hi Jim - in addition to Ruth's steps, you can try checking your internet connection. If you're on a slow connection, then uploading will be slow!
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Ruth

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Did you check your internet connection as Marije suggested?
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Jim

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yes and when i upload its fast