Slow loading time

  • 2
  • Question
  • Updated 10 years ago
  • Answered
How do I get my site to load faster? It's taking close to 30 seconds to load. Please advise.

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Dr O

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Posted 10 years ago

  • 2
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Dr O

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oops... the url is
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Monique, VP of Customer Support

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Hi Dr O

Thanks for asking this. I am sure it is a question that many people have.

First of all it doesn't seem like you have configured your domain name settings to point to SynthaSite yet.

Here are the instructions for that:

How to configure a domain name you already own:
1. Log in to your chosen domain registrar (eg.,
2. Go to the DNS Management page.
3. Set up an A Record
4. The IP address of your record must point to: ""

Please note that it can take up to 48 hours (although usually less) for these changes to take effect and you need to contact your domain registrar if you need help in that regard.

Please get back to us if you have any difficulty in this.

Without being able to see your site my first question would be whether you have any high resolution images on your page. A web friendly image should be between 20 and 100KB. Check your File Manager to see the size of the images. If they are significantly bigger than this that could be your problem. If not, please let me know.
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Marije, Official Rep

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Hi Dr O,

I'm able to get to your site and it loaded pretty quick for me! Let us know if it's not the home page you're referring to and we'll check it out.

Great site by the way! I really like your banner image...