SmugMug help

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  • Problem
  • Updated 7 years ago
  • In Progress
I have a alot of photos on my site, and it take an age to open any of the pages in site builder when adding new photos, so trying to load SmugMug app, I drag onto page but as soon as I go to upload a photo, internet explorer shuts the page?????help
Photo of leibstandarte


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Posted 7 years ago

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Photo of Sanja

Sanja, Official Rep

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Hello leibstandarte

It sounds like you may not be optimizing your photos which is why your page is taking such a long time to load. Ideally, your images should be no larger than 100KB. Please peruse this really helpful and informative tutorial: Optimizing the pictures you add to your site.

If your browser is shutting down your page, I suggest a few things:

1. Update your Flash.
2. Update your Java.
3. Try using Firefox; it's free to download.

I hope that these suggestions help!