So auto-renewal for domains will just debit my PayPal account?

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I got an email saying my domain will be due for renewal soon, and it says I have got automatic renewal. So that means that on that day it will simply debit my PayPal account? (This is set up in payment methods)

This may sound like a dumb question, but since I was a year ago since I last renewed I cannot remember if I turned such a function on, and I don't want to risk losing the domain name in case it doesn't renew automatically.
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Posted 7 years ago

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Photo of Stefan


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Hello Xan

Thank you for your important question! That's exactly the reason why Yola does auto-renewal of your subscription packages: to avoid inadvertent expiry of your domain and other services. When you purchase a subscription package on Yola, you're normally opted into auto-renewal automatically. If you renewed your package manually last year, you will be opted into auto-renewal afterwards as well.

I have checked your specific account details, and I can tell you that for both your domain and your hosting package auto-renewal is enabled. So you won't need to worry about your subscriptions expiring - everything looks fine. When your billing cycle ends, your PayPal payment method will be used to auto-bill both of your subscriptions.

Please let me know if you have more questions.