So now my site gets shut down?

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  • Updated 9 years ago
So now my site gets shut down?
Is it what I said?
No content even on my site guys, come on
Nick
nnarbone@gmail.com
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nick

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Posted 9 years ago

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Sanja, Official Rep

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Hello Nick

Are you sure you're using the correct email address for your site? I am not seeing any account open with the email you have provided above.

Also, it is not advisable to display any personal information. If you are not sure of the email login you have used, please do email support@yola.com and we can give you the details.
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Ruth

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Hi Nick,

Please contact abuse@yola.com and our legal team will work through this issue with you.
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nick

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contacted abuse. no response. Obviously this is because I was up all night and made my site noticed. Yola must hate me now..
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nick

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sorry littleus. I contacted support @ yola by accident on this one.
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nick

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about 30 minutes later still no response. I received a response from support quicker. I would appreciate a response from abuse@yola.com at least
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Ruth

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I know that a response has been sent to you from the abuse team. Please check your junk email folder to ensure that it hasn't ended up there.
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nick

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Ruth I received your email. Problem is I never had any downloadable content on my site. I sent an email for you guys to review since obviously you guys never actually checked to see if I did. You listened to the complaint instead of following up.
Thanks Nick
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nick

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ok. its been over an hour no response back from abuse. My site wasn't in violation. You guys obviously received wrong information.
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Ruth

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Nick,

There is now a process that needs to be followed and this is not going to be resolved in a matter of minutes. Constantly emailing and posting here will only slow the process.
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nick

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ok Ruth but I did nothing wrong so take my site down without following protocols in the 1st place then follow them by holding my sight under lockdown. I understand. Please pot here or email me directly when my site is back to me thanks
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Ruth

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I think the discussion you need to have with the Yola Abuse team is something that should take place outside of a public forum. I am confident that they will email you when the process has been completed.
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nick

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Ok. Thankyou Ruth. I'm just upset thats all. Would you like it if Yola was shut down over a misunderstanding, then your host told you you have to wait.
Sorry Destroy this thread.
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nick

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Now Yola is messing with me. It takes them 5 minutes to shut me down and a whole day(and still counting) to open me back up. No email response No nothing. Yola Whats up??????????