So you're not free then?

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  • Updated 5 years ago
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I've received an email from you telling me my bronze account is about to expire and my site may go offline. But when I go onto your website it tells me I have until Jan 2014. Can you let me know why? Also, your packages on your website appear to be priced in $ but you have emailed me a price in sterling. What are your sterling rates please? The date I have to sort this by is Jan 12, so your help is much appreciated. Alison Thomson
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Posted 5 years ago

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Stefan, Official Rep

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Hello Alison

Your custom domain and your Yola Bronze hosting package a two separate products. You signed up for the GBBO programme which offers you a free domain for the first two years and free hosting for the first year. That's why you received our e-mail. Your domain is still running until 2014, but your Bronze package will expire soon this year.

We hope that this past one year with Yola has convinced you of our product, so that you'll be happy to renew your hosting package to go on using your custom domain with us. As a GBBO user, you will get Yola Bronze at the discounted price of GBP 17.95 every year. The current price for a domain bought from Yola is GBP 6.95 anually. You will only need to renew your domain in 2014.