Some links inactive on Firefox & Safari

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  • Updated 10 years ago
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Hi, I notice that while my links are functional in IE 6, some of the first to appear on my home page - including those in the header - do not appear as hyperlinks in Firefox and Safari.

Any assistance would be appreciated.

Thanks,
John
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JohnC

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Posted 10 years ago

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JohnC

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In case my post doesn't link to the site, it's here
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Monique, VP of Customer Support

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Hi John

I went to your site and had a look. I noticed that your menu links were not working (I am in Firefox 3) Can you tell me if you added any custom HTML your page? Sometimes invalid HTML can cause trouble with the menu so I want to eliminate this possibility first.

Then I did see some active links, but I am not sure what I am supposed to be seeing. Can you tell me what text is supposed to represent active links so that I have a frame of reference to check.
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Niddy

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Hi John,

I looked at the source code of your site and found lots of scripts that are not supposed to be there. I suspect that you copied and pasted your content from Microsoft Word or something. When you did that, there usually will be extra scripts (code) on your page. There are these extra scripts all over the page. Most of them are fine to be there. But toward the bottom of your page, right after your "GoDaddy" image thing, there are this weird thing that prevent link to perform properly.
It starts with <!--- <div...> -->, remove it and your links will work properly again.

I tested your page using a tool on my browser and removed those extra scripts out, all the links on your site worked just fine.

To solve your problem, open your index page and click on "<>html" (on tool bar). Then start removing those extra script.

I'm sleepy at the moment so if what I wrote doesn't make sense to you, please let me know.

Hope this help.

Niddy
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Niddy

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Remove the following code from your index page and links will work properly again.

<!--

<div class="sys_page_shield_panel" style="left: 0pt; top: 0pt; position: absolute; z-index: 9998; width: 100%; height: 100%;"></div><div class="sys_page_shield_panel" style="left: 0pt; top: 0pt; position: absolute; z-index: 9998; width: 100%; height: 100%;"></div><div class="sys_page_shield_panel" style="left: 0pt; top: 0pt; position: absolute; z-index: 9998; width: 100%; height: 100%;"></div></object>
<hr>
<div class="sys_page_shield_panel" style="left: 0pt; top: 0pt; position: absolute; z-index: 9998; width: 100%; height: 100%;"></div><div class="sys_page_shield_panel" style="left: 0pt; top: 0pt; position: absolute; z-index: 9998; width: 100%; height: 100%;"></div><div class="sys_page_shield_panel" style="left: 0pt; top: 0pt; position: absolute; z-index: 9998; width: 100%; height: 100%;"></div><div class="sys_page_shield_panel" style="left: 0pt; top: 0pt; position: absolute; z-index: 9998; width: 100%; height: 100%;"></div></div></div></div>
</div>
</div>

-->

It's right after your "GoDaddy" image where it specifies the width and height.

Hope this will fix your problem

Niddy
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Monique, VP of Customer Support

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Thanks for your help Niddy! I really appreciate the valuable time you spend in our forum!
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Niddy

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Hi John,

I think that you should remove all of those extra scripts out from your page to prevent problems in the future. Here' are my 2 solutions:

1) if you don't have experience with coding and have your original content, the copy and past your content into Notepad. Open your index page, remove all the content and start rebuilding it again. This time copy it from Notepad and paste it on your index page. Use Synthasite's tool bar to help you with font size, color and style.

2) if you have experience with coding, then manually remove those extra scripts out from your web page.

Our experts from Synthasite might have better solutions.

Best,

Niddy
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JohnC

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Thanks so much Monique & Niddy, I really appreciate your input.

For now I have deleted the GoDaddy seal as I couldn't find the exact start point you suggested above (it's getting late here) - I'll try to include it at a later stage.

Certainly you were right, the links are functional once more.

To answer Monique's query, I added the script (GoDaddy) and just HR for horizontal rule as I can't find the "insert HR" function in the workspace. (Is there one?)

Niddy, I suspected that the page has a problem with cut & paste from Word - and did that from Notepad. It is my second Index, the first was really "shaky" in that often the page would white out when I clicked the cursor on some text I wanted to add - or bounce back up to the top of the page. I was despairing over the whole thing. It was bad in Firefox 3, a bit better in IE 6 - but in Safari I could not even move the cursor from the start position of the widget top left (first line of the page.)

At some point I even had 3 GoDaddy seals doing their thing at the bottom of the page - from just one paste of the code.

I guess I am digressing and probably asking a question covered elsewhere - but what is the best way to work in Synthasite - writing straight on to the page (not pasting?) And does it help to start a new field for each different aspect : photo, text, form, photo, text - for example? I'd like to get the hang of it in Firefox (rather than IE which is very slow on my system) and not have to keep bothering you kind folk.

Thank you very much for all your assistance, it's a load off my mind.

John
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Monique, VP of Customer Support

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Hi John

To answer a couple of your questions. We don't have a horizontal rule on the text editing toolbar but the
tag should work.

Either writing or pasting code in the HTML editor should work fine, as long as the code is valid. We would like to add our own HTML tag validator, but in the meantime you could check your code with a service such as http://www.angelfire.com/biz/rhaminis..., or any other good HTML tag validator. These services check that tags are properly nested and closed and can save you a great deal of trouble in the long run.

Good luck with your site!
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JohnC

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Thanks so much, Monique, I have downloaded Angelfire.

All the best,
John