Some visitors cannot get to my website

  • 1
  • Problem
  • Updated 10 years ago
  • Solved
Some of my visitors are having problems opening my website, They try or but they are taken somewhere else. At the same time, I have regular visitors who are not having any issues at all accesing either way. What would cause this issue?
Photo of villadeportiva


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  • confused

Posted 10 years ago

  • 1
Photo of Emmy


  • 5892 Posts
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Official Response
Hello villadeportiva,

I did just access your site successfully. What is most likely happening is that some people are trying to access your site using the search bar and not the browser window.

Until your site has been indexed the way people will be able to get to it is by putting the address into the browser window:

For more information on promoting your website please see our tutorials: Promoting Your Website.

Let us know if we can assist you further!