Some Yola services are down

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  • Updated 6 years ago
  • Solved
Hi Everyone

One of our hosting partners, Amazon EC2, is currently down. See this article for more details about the outage: Amazon Cloud Goes Down Friday Night, Taking Netflix, Instagram And Pinterest With It This is affecting some of our services such as the Yola Online Store and Facebook Publishing.

However, we are happy to say that, due to the failover measures we have in place, our hosted websites have not been affected.

We will keep you informed as the Facebook pages and Yola Online Store come back online.
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Nazlie

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Posted 6 years ago

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shawn

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Can't add any products and site will not load

This reply was created from a merged topic originally titled
My store isn't loading also my website is down.
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greenstarjewellery

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I have just gone to have a look at my webpage and this message has popped up:

Error 503 Service Unavailable

Service Unavailable

Guru Meditation:

XID: 768585657

Varnish cache server

What does this mean?

This reply was created from a merged topic originally titled
An Error 503 Message. What does this mean?.
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Nazlie

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Your website, http://www.greenstarjewellery.com is online and has not been affected by the Yola services. Apologies for the confusion.
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sharon andre clerc

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Is anyone else having problems getting into their online store?

This reply was created from a merged topic originally titled
how long is the site going to be down for??.
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Nazlie

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Hi Sharon

We do not have an estimated time for when the problems will be fixed but are monitoring updates of our Online Store service providers.

We'll keep you posted!
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Laura Thomas, Social Media Coordinator

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Current reports indicate that the Yola Online Store and Facebook Pages have been restored but you may still be experiencing delays in publishing your websites. We will continue to keep you updated here.
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Tammy Johnson

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is a problem with yola publishing? my site is not publishing

This reply was created from a merged topic originally titled
is a problem with yola publishing? my site is not publishing.
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Charissa Wimmer

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My computer will not load the ecommerce setup, therefore i can not add products to my site. Is there something I can do to make it load?

This reply was created from a merged topic originally titled
Wont load the 'add product' screen.
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Jill Lyons

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I am not able to get onto the Yola website???? Is anyone else experiencing problems?
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Jill Lyons

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what is wrong with the yola website now?
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Laura Thomas, Social Media Coordinator

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We will continue to work with you on this thread Jill.