Someone hacked by account and deleted my website. Can it be restored?

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  • Updated 8 years ago
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This conversation was archived and is no longer visible to community members. The community moderator provided the following reason for archiving: Private account management issue.

I was working on the site earlier today. last time I logged in every was gone. It still shows up correctly on the internet but nothing is there when I log in.

Help !
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Mike Bl

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Posted 8 years ago

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Nathan, Champion

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Hi Mike,

I am sorry that this has happened to you!

I suggest emailing support@yola.com for this, as this is a public forum and this type of situation will probably need to be handled privately.

I'm pretty sure that Yola saves backups, so you'll probably be able to have an employee restore it.

I wish you best of luck with getting this situation fixed.

Also, another suggestion of mine if that you change your password right now if you haven't already.
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Mike Bl

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Thanks. The domain doesn't show up in my yola anymore. The only thing there is another website that says hasn't been published yet.
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Laura Thomas

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Hi Mike,

As Nathan indicated, you will need to contact support@yola.com for support with this.