Spam through website enquiry

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
The last two days I have started getting spam through my website enquiry option. Not sure what to do about this
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lifeyogagoulburn

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  • annoyed

Posted 6 years ago

  • 1
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Gop

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Hi,

Have you added a capture facility as a security aspect? This will prevent robots from spamming you but not people.

If it's people then I am not sure if an email block will work with the form.
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lifeyogagoulburn

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I'm not sure how to do this...any advice?
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Gop

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Do you use your mail by the web facility or do you read it in a pop/imap client like Outlook, Thunderbird or similar?

I would configure your email to be read in such. Thunderbird is a particularly good email client it's by Mozilla and free. You can set up spam filters to try to catch unwanted mail and send it to a trash folder. You can review the folder and accept any that are OK then these can be added to your safe-list.

Yola have instructions on setting up various clients: https://www.yola.com//tutorials/artic.... Unfortunately the link to Thunderbird is a bad link but you can find enough info on the Thunderbird site. Hopefully they will see this post and give the real link if needed.

The free Thunderbird download is here
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Stefan, Official Rep

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Hello lifeyogagoulburn

Whey you say "website enquiry option", do you mean your Contact Form on your Contact us page?

When I navigate to this page, I can see that you haven't added the Captcha feature which Gop mentioned above. To do this please follow these steps:
  1. Open your website in the Yola Sitebuilder and get on your Contact us page.

  2. On the Yola Form Widget (your Contact form), click on Edit in the top left corner.

  3. Now you can edit your form. Scroll a little down and click on the Add new field button.

  4. Choose Spam Protector (Captcha).

  5. Click on Save. Done!

You should now stop getting spam via your Contact form.
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lifeyogagoulburn

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THANKYOU!! Problem solved hopefully! I'm pretty sure it was a robot spammer, just very odd how the form was filled out! Thanks!
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Gop

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It is interesting. It has been mentioned in other places that spam robots are also being built with some intelligence these days.

The Captcha is the saving grace here. I don't think there have been many machine identification breakthroughs on the captcha that Yola uses so here's hoping.