Still having major online store woes, nearly ready to quit :(

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  • Updated 8 years ago
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Well it's not for lack of trying and trying and trying but this just isn't coming together......I just can't figure out the store side of my site. I know Ed gave me some instructions but each time I try to attack this up goes the brick wall. I walked away for a couple of days and came back with a positive attitude this morning which was very short lived :( I had found a site by chance that had screenshots and walked you through step by step the merchant services side of things, for a while there I understanding it BUT my woes always come back to the postage side of things.

I rang Paypal again but with their jargon and talking about intergration and this and that they lost me quickly.

The weird thing is I'm wondering WHY do I have to do so much in Paypal when i've played with the 'catalogue' on my site and it worked....lol, ok so I still didn't have a option re the postage which is a major factor for me but it worked, I had 2 friends go and buy and do checkout and pay, all from just giving them my preview link...

I attempted an 'add to cart' button this morning also, my god :( even though i had the info in front of me for the cards, it kept timing out, this is not gonna happen for the amount of trading cards I need to add buttons too!!!

Tell me, do you think I could just make a store on pages by using the column widget that will best suit, upload the picture, brief description, give each an item number/code and then (or more the case in an introduction page about my store) tell people to "click on the button below" which I will link to a "contact me" form which I will customise where they give me their info and they tick the option of paying either by Paypal or by Direct Bank Transfer (online banking) and unfortunately they will have to type in the item numbers and then I will send either 'a request for payment' via Paypal for the paypal buyers or an invoice with my bank details to the others ?

Doing it this way allows ME to calculate the total cost of the cards and/or other related accessories + appropriate postage, offer combined postage on multiple items etc etc, further, not all of my buyers are going to have Paypal accounts as I am dealing with trading cards so they just may not be quite old enough to have credit cards, paypal etc.

Sorry for the long post but if I don't get this sorted very soon I really am going to give up thing, it's taking me so much time just in worrying and trying to figure a way around this and I haven't even started to upload any of the 1000s of cards until I know this can happen one way or another....

Thank you

**I had to edit....I had some great typos :)
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INDI

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  • really going insane here, hellllllllp pls

Posted 8 years ago

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Marije, Official Rep

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Hi Indi,

Frustrating indeed! I guess your workaround will work but I'm sure it's not optimal.

Unfortunately I'm really not familiar with PayPal's interface or options, nor am I able to see how far you got in their system to try and help you. We know that this is an area that we need to work on and I'm sorry that you've found it difficult and frustrating.

Have you tried using a different payment service? For example, Google Checkout or AlertPay - they may be more user-friendly for you.
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INDI

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Hi Marije, sorry long delay, I had to walk away from this again :( yes I know the way I was thinking was an extremely long way round but it's all I could think of. This is my first website and then I made the decision to add the store as I simply cannot compete with other sellers of the same item on Ebay.

I haven't tried Google Checkout or AlertPay, never even heard of the 2nd one to be honest.

I'll have a look at them today, thanks.

INDI
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INDI

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Ok so I googled "google checkout" up top appeared an Aussie site, I thought "yaaaaaayyyyyyyyy" easier to get help when you need it if at least in same country etc etc (Paypal have shocking customer service), looked too good to be true....yup, PRICING, omg, i'd have to sell just about everything just to pay the monthly fees or annual fees depending on what package I wanted, it looked perfect there for a 'second' .

On to Google checkout, back to 1 of my many woes in this, google checkout only take 'credit cards' a high % of my buyers definately won't, don't or aren't old enough to have credit cards :(

So that's strike 2 so far, now off to check out AlertPay.......ho hum....

INDI
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INDI

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Ok strike 3 and i'm almost out :( Nope on AlertPay, would rank that option last if at all.

I might have to test my idea even though it's going to be a LOT of mucking around and obviously now time consuming which I would love to avoid.

I'm not financial enough, nor do I even know anyone here (locally to me) that has a website with a store that could help me....

It's very hard when you don't have 'real time' help or someone to guide you step by step at the time of setting up but again, every single time for me it comes back to that dreaded postage option where I NEED to have complete control over.

Thanks, and so here goes yet another day of woes .....lol.