Still having trouble updating my site

  • 1
  • Problem
  • Updated 8 years ago
  • Acknowledged
Hello,

I am still having trouble getting my site to update, now I can not even get it to load a page. http://www.readytofollow.com

Thanks,
Christie
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Christie

  • 68 Posts
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  • frustrated

Posted 8 years ago

  • 1
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Marije, Official Rep

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Hi Christie,

I'm so sorry this is happening to you, it's not been a good publishing day for you at all.

If you click on "Publish to the web", your site will publish eventually - it's just taking a really long time. I am asking our engineers to investigate the issue and I hope to post back here soon.
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Christie

  • 68 Posts
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Thanks, I am trying to update my blog and the only way I can do that is to get the page to load (right?) and that is the problem I am having now.

Thanks again
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Marije, Official Rep

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Could you let us know which blog page? I see that you have a few on that site.
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Christie

  • 68 Posts
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This is the one http://www.imfollowingjesus.com/daily... but I can not even get the index page to load.
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Marije, Official Rep

  • 4636 Posts
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Your pages should definitely be loading. Could you try:
1. Clear your browser's cache. This link has more information: http://www.wikihow.com/Clear-Your-Bro...
2. Try loading the site in a different browser (eg. Firefox, Safari, Internet Explorer).

Could you let us know which browser you are using?
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Christie

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Hi,

I use Firefox and did try IE as well. I have been clearing my cache all day. I did get it to open so there is some progress. I know I have a lot of pages on the site, but it never takes this long to publish the updates.

Thanks again
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Emmy

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Hi Christie,
I'm glad to hear the site loaded up for you alright finally. I would like to take a look in your Sitebuilder and try this for you if you don't mind, I'd like to see if the publishing hangs for me as well, can you email me at support@yola.com and I can assist you further from there.

Kind Regards,
Emmy
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Christie

  • 68 Posts
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Okay.

Thanks for all your help

Chrisite