still no answer to my question...please I need to forward my domain and mask it

  • 1
  • Question
  • Updated 9 years ago
  • Answered
Hi Ed, thank you for responding...I know Monique answered, I even mentioned in my post above...she told me to go to a tutorial wich speaks abotu changing DNS settings...I could never ANYWHERE in this site find somewhere to forward or mask my domain...I am looking also to get subdomains and I can't find a way to do it.....I really need to be able to manage this, I think Monique thought that I was an expert in managing websites and I was just going to go find what is DSN etc..Ii hve no idea what is that ...I JUST NEED TO FORWARD IT AND MASKE IT...please!! I need to be able to forward my affiliated link to my domain and mask it as well, is there ANYWHERE in this site where I can do it???? Can I change my domain to your power host and how much would that be.

I’m frustrated
Photo of Geraldine

Geraldine

  • 5 Posts
  • 0 Reply Likes

Posted 9 years ago

  • 1
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hi Geraldine,

I have answered your email in Support with the information below.

There are two options when you want to move your domain away from Yola:

1. You can edit your DNS settings so that your domain points to your new provider. Depending on the host you're moving to, it would either be editing nameservers or creating an A Record. This means that you will still get a renewal reminder from us 11 months after purchase. If you choose this option, please view this tutorial: http://www.yola.com/tutorials/dns-for....
2. We can release your domain so that it is transferred to another domain registrar completely. You will receive a code from us that you can give to your new domain registrar.

If you would like to choose option 2, please let us know and we will arrange for the auth code to be emailed to you. Please note that if you choose to transfer your domain to another domain registrar and host your Yola site with them, we will be unable to help you with any questions or problems that may arise. We can only assist you with the building and hosting of your site on Yola.

If you would like us to help you with the DNS settings that you are trying to setup, please could you forward more detail on what you are trying to do so that we can help you further, specifically the instructions that the service has given to you.