store editing

  • 1
  • Question
  • Updated 5 years ago
I am having a problem editinng my online store the page just keeps reloading and never goes anywhere else, this is an urgent situation as I need this store to be functioning by tonight.
Photo of sue

sue

  • 2 Posts
  • 0 Reply Likes
  • very anxious

Posted 5 years ago

  • 1
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
Hi Sue,

Please clear your browser cache, update both Java and Flash and I'm hoping that will be your solution.

Both Java and Flash have recently been updated and not everyones computer is configured for auto-updates of these. It's well worth your while turning these on within the programs themselves.
Photo of sue

sue

  • 2 Posts
  • 0 Reply Likes
Hi and thanks for that I have now done flash and java but I can't work out how to clear the cache
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
Seems as if the link that Stefan has given is a dead link. This one is working currently. The browser selection won't affect you as you use FF. Clearing your Cache
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Thanks Gop, link should be working now (see below).
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hi Sue

Here is a link on how to clear your cache.
Please note: The Yola Online Store Control Panel is currently not working (well) with Safari and Internet Explorer. Please use Mozilla Firefox or Google Chrome to access your Control Panel. For more informaion please see this thread.