stuck in a step while configuring my domain bought from godaddy :(

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  • Updated 9 years ago
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I have bought a domain, just few hours ago from godaddy.com.
the domain is thebeautybliss.com
when i m trying to configure it for my thebeautybliss.yolasite.com, i m stuck on a particular step.
here is a screenshot what happens!when i try to configure CNAMES.
I m illiterate in case of domain purchasing n setting. so thanks in advance for taking time out to read d question n helping out :)

-Monica
(n a hi to all old frnds here..;)
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Monica

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  • excited for new domain name!

Posted 9 years ago

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Monica

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checked up thebeautybliss.com, working as expected but i m still worried a bit about the above shown error! :(

I would need one more help... (my old habit of nudging all sweet ppl here :-P )
I want a custom email with google apps, now they ask for verification n there are two ways:
either upload an HTML file or change CNAME records..
which one to go for? n instructions will be appreciated.
Thanks
Loads of Love :)
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Sanja

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Hello thebeautybliss

When I look up your domain's settings, I see that you have 2 A Records set up under thebeautybliss.com which are pointing to Yola and none under your www. Instead you have a CNAME in there.

You will need to delete 1 of the A records under thebeautybliss.com and delete the CNAME under www. Then, set up another A record under the www to point to Yola.

* Some domain registrars require one A Record with the hostname "@" and one with the hostname "www".
* Other domain registrars allow you to create one hostname called "domain.com" and another "www" (replace "domain" with your own address).
* Both should point to our IP address: 208.75.208.172.

For more information on pointing your domain to Yola, click on this link.

You would need to add the CNAME records for your Google Apps.
We have a tutorial explaining the steps to setting up your email address with Google Apps or Windows Live, please click on this link: Creating email addresses with your domain bought from Yola.

If you have any questions, please let us know.
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Monica

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ok, i m a bit lost...
2 A records? completely clueless!
more help needed on how to do n what to do.. this all is too confusing:(

n now about pasting the code from google, when i click the "details" (step four in tutorial) i get a pop up saying "you dont own this domain"
what to do now? :(
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Monica

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ok, what i did now was:
1. deleted the CNAME www
2. added A record, host www, pointing to yola's IP.
Is this wat you meant Sanja?
And yeah, even after doing that when i try to do the CNAME settings in yola, i get an error pop-up "you dont own this domain"
What am i doing wrong?
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Monica

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I m still waiting for a helping hand..
sorry if i m being impatient.. :(
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Dré

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Official Response
Hi Monica,

Sorry you're coming stuck. Below are the exact steps you need to follow to point your GoDaddy domain to Yola-

You can use the instructions available on this link: Configuring your GoDaddy domain.

Follow these steps exactly and you should be good!
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Monica

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Dre, i have followed exactly these steps n got the error! :(
i have put up a screenshot of the error i got...
setting domain name seems the most complicated job eve to me :(
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Kershnee

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Hi Monica - would you mind sending an email to support@yola.com and I will assist you with this. Attention:Kershnee.

I will help you resolve this issue.
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Monica

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Sent a mail to Kershnee :)