Stuck on generating a thumbnail

  • 1
  • Question
  • Updated 7 years ago
  • Answered
When uploading photos, the process gets "stuck" on generating a thumbnail. This keeps happening and is very frustrating. Suggestions, advice?
Photo of Jen H

Jen H

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  • frustrated

Posted 7 years ago

  • 1
Photo of Gop

Gop

  • 7473 Posts
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Hi Jen,

If you are using the widget Gallery then just check your file names. They should not contain non-alpha-numeric characters such as ( ) .