If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I'm sorry to hear you are having trouble with this, it definitely does sound frustrating. I'd like to share with you a few troubleshooting techniques that you can try to see if it will remedy the problem you are having:
2. Check your privacy settings. You must accept cookies from Yola. Please click on this link to find instructions for accepting cookies with your browser: Accept cookies.
3. Try loading the site in a different browser (eg. Firefox, Safari, Internet Explorer). We would suggest using the Firefox browser as this browser seems to work best in the Yola environment. It is a free download if you would like to give it a try: Download Firefox.
5. Try loading the site on a different computer or network if possible.
Please let us know how this goes for you and if none of the suggestions above solves the problem you are having.