Stuck on "Opening Page"

  • 1
  • Question
  • Updated 7 years ago
  • Answered
I cannot get past "Opening Page" and the revolving circles, regardless of how many times I delete the page and start again! What can I do?
Photo of Danielle

Danielle

  • 1 Post
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  • frustrated

Posted 7 years ago

  • 1
Photo of Emmy

Emmy

  • 5892 Posts
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Hello Danielle,
I'm sorry to hear you are having trouble with this, it definitely does sound frustrating. I'd like to share with you a few troubleshooting techniques that you can try to see if it will remedy the problem you are having:

1. Clear your browser's cache. This link has more information: Clear your browser's cache.

2. Check your privacy settings. You must accept cookies from Yola. Please click on this link to find instructions for accepting cookies with your browser: Accept cookies.

3. Try loading the site in a different browser (eg. Firefox, Safari, Internet Explorer). We would suggest using the Firefox browser as this browser seems to work best in the Yola environment. It is a free download if you would like to give it a try: Download Firefox.

5. Try loading the site on a different computer or network if possible.

Please let us know how this goes for you and if none of the suggestions above solves the problem you are having.

Kind Regards,
Emmy