Sub DOMAIN Problem Yola

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
sub domain problems yola.com
PROBLEM i have bort Site published to: richyscomputers.yolasite.com
All site domains:

* richyscomputers.info
* richyscomputers.yolasite.com
But i carnt get it to publish to richyscomputers.info it keep publishing to richyscomputers.yolasite.com and when i go the richyscomputers.info its comes up with richyscomputers.yolasite.com insted of the normal www address the .info one please help all dns and godaddy setings are corect
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Richard Frogmister Gardner

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  • frustrated

Posted 7 years ago

  • 1
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Richard Frogmister Gardner

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need help asap
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Nazlie

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Hi Richard

Thank you for all the details. I have checked your DNS settings for your domain, richyscomputers.info, and I see that it is not correctly pointed to Yola.

For your site to be published to your .info domain, you need to create 2 A Records on your GoDaddy account to point to Yola.

Please follow the steps in our tutorial, Publish to a domain you already own which gives detailed information about how to set up the A Records.

Once your A Records are correctly pointed, you will be able to publish your site to your domain.

I hope this helps! If you need more assistance or if anything is unclear, please let us know.

Thank you
Nazlie
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Richard Frogmister Gardner

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2 A Records i dont understand what you mean please explain
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Richard Frogmister Gardner

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no its telling me its not pointed ive pointed it to yola is clearly says it pointing to yola but nothing coming up
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Richard Frogmister Gardner

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Nazlie

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Hi Richard

I can understand your frustration at this process. However, since your domain is not hosted with us, we have no control over it and are not able to check in your GoDaddy account.

We can check the DNS settings and one of the tools we use is kloth.net to do this. You can visit this link and enter your domain into the "domain" field and click "Look this up". The results will display in the window below the button.

If your A Records are pointed correctly, the results will show that they are pointed at Yola's IP Address, 184.72.229.176. You must have 2 A Recvords, one for WWW and another one for @.

If you have any more trouble with this, please contact your domain host for assistance.

Good luck!

Nazlie
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Richard Frogmister Gardner

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Sub DOMAIN Problem Yola
sub domain problems yola.com
PROBLEM i have bort Site published to: richyscomputers.yolasite.com
All site domains:

* richyscomputers.info
* richyscomputers.yolasite.com
But i carnt get it to publish to richyscomputers.info it keep publishing to richyscomputers.yolasite.com and when i go the richyscomputers.info its comes up with richyscomputers.yolasite.com insted of the normal www address the .info one please help all dns and godaddy setings are corect now i beleave mairje sorted evansfunfiar.com now this site has the problem to

This reply was created from a merged topic originally titled
Yola And DNS subdomain names PROBLEM.
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Richard Frogmister Gardner

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i have phones godaddy and they sed its yola side thats not updating they have updated theres
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Richard Frogmister Gardner

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not to worry fixed it now
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Laura Thomas, Social Media Coordinator

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Hi Richard,

Glad to hear the issue has been resolved.