If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
However, I can confirm that your domains chainbaseballgloves.com and ChainSoftball.com aren't available. This is because these two domains expired in June 2012 already, and they weren't renewed. Didn't you get our notification e-mails and reminders in your Yola account to renew your domains?
I'm afraid to tell you that also the grace period for renewing your domains is over, and the domains have been locked until they are released for resale. The only way to get them back would be to wait until the waiting period is over, and then try to repurchase them with Yola. This waiting period is unfortunately beyond Yola's control, and takes 2-3 months after expiry.
You're welcome to try and register them again under your name as soon as the waiting period is over.
Please let me know if you have questions or need further assistance.