Switching Over!

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  • Updated 6 years ago
  • Answered
Im currently going to switch from another server and was wondering how long will the email take to activate?
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jacqueline

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  • excited

Posted 6 years ago

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Stefan, Official Rep

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Hello jacqueline

We're very happy to hear that you're going to join Yola! To answer your question I'd need a little more detailed information: Do you wish to transfer your custom domain to us and use e-mail with it? Please note that you can currently only transfer .com, .net, .org, and .biz domains to us, and that it's not possible to transfer your e-mail account to us. If you'd like to create an e-mail account for your domain, you can do so by adding Yola Mail which will be available to you immediately after purchase.

Please let me know if you have any questions, or if my response doesn't answer your question.
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jacqueline

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Ok Ive currently got loveyourglow.com and my email. is jacque@loveyourglow.com...now, i can use the domain but have to open an email with you?
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Stefan, Official Rep

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Hi jacqueline

Unfortunately you cannot go on using your old e-mail account when you transfer your domain to us. You would need to purchase Yola Mail, and start a new e-mail account with us.

If you're not happy with this, you could keep your domain with your current registrar and point it to Yola to publish your Yola website. This way you could keep your e-mail account as it is now.

Please let me know if you have more questions.
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jacqueline

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ok thanks so much for your time! Have a great day!