Synthasite not recognized!!

  • 1
  • Question
  • Updated 9 years ago
  • Answered
I was trying to update my synthasite account and tried to login but it said my email was not found..please help!! I just sent biz cards to print with the synthasite address.
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MIchelle Dowey

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  • kinda annoyed

Posted 9 years ago

  • 1
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Sanja, Official Rep

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Hi Michelle

I'm sorry you're experiencing difficulties. Hopefully, we can try to clear this up.

First of all, could you try clearing your cache in your browser and then try re-logging back in? If this does not work, then try logging in using a different browser.

Let us know if this works out for you.
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jeremy, Employee

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Hi there Michelle,

I am sorry you are having this problem. Are you using the correct log in details?
Often people try to log in with the incorrect email or password.

What email address are you trying to log in with?

(If you would rather not give you personal details out on the web you can email us at support@yola.com and mark it Attention: Jeremy and I will assist you further)

Jeremy
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ken

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also check if caps lock is on i have done that before most usernames and passwords are case sensative
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ken

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figure it out yet??