SynthaSite users unable to publish or view published sites

  • 3
  • Problem
  • Updated 10 years ago
  • Solved
4 September 2008, 1pm PST

We are aware that SynthaSite customers are currently able to publish their sites or view published sites. Our engineers are working hard to fix the problem. We will update you as soon as there is any further news.

Please bear with us. We apologize for any inconvenience this may cause.

Monique
(SynthaSite Community Support Manager)
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Monique, VP of Customer Support

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  • sorry!

Posted 10 years ago

  • 3
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lambofgod

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Don't you mean "currently unable to publish sites" I know what you mean though.
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Monique, VP of Customer Support

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SORRY - I meant UNable! Hope to fix it soon!
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Thrundar

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Ut oh...someone pushed the wrong button, or pulled a power plug
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popeye

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Whew, scared me for a minute. I just changed my internet service and i thought there was something wrong with it. Glad to hear your on it.
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Monique, VP of Customer Support

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Everything is back to normal. You can now publish, update or view your published site. Round of applause for our engineers - they made short work of this. But we are sorry that it happened at all and will do all we can to ensure that it does not happen again.

Thank you for your patience!
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Monique, VP of Customer Support

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From the SynthaSite blog:

"Service has now been restored to the hosting environment and all published sites should now respond as usual.

An unusual combination of events caused a temporary networking hiccup to become a bigger problem that affected our hosting environment. We've identified a way to avoid this type of failure in future, and will be implementing it shortly.

We apologize for the inconvenience and appreciate your support as we work to improve our service."

http://blog.synthasite.com/
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popeye

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Thank you, thank you, thank you