tabs are in different location in firefox and internet explorer. How can I change the tabs in internet explorer when I do not have access to the template

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The tabs at the top of the page appear differently in firefox than the do in Internet explorer. How do I fix the tabs in the template so they appear the same in firefox and internet explorer.
www.lawncaredr.com
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Jason

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Posted 11 years ago

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Emmy

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Hello,
Sorry you are having this problem, we would like to look further into it so that we can find a solution. Can you please tell me what operating system you are using. Thanks!

Emmy
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Jason

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I am using Firefox to create the website. I also use Internet explorer just so that I can view the pages and be sure they appear the same which unfortunately it isn't. On Firefox, the tabs at the top of the page are stretched along the top of the page in a row.

When viewing the website on Internet explorer, the tabs are bunched into the top right hand corner.

I would prefer them to be stretched along the top as it appears on Firefox.
Thank You for your help.
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Emmy

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Hi Jason,
Thanks for providing us with that information. Can you please email us at support@synthasite.com so we will look further into this problem and assist you. Thanks!

Emmy
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Monique, VP of Customer Support

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Hi Jason

Have you changed your site since you posted this? The tabs are displaying consistently for me in Firefox and Internet Explorer, but I suspect this is because of a fix you came up with, not because the actual problem is solved.
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Dick Shore

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i'm having the same problems with ie after all this work.
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Marije, Official Rep

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Hi Dick - can you post a link to your site so that we can take a look? We'll then be able to help you further.
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Jason

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Just curious if there has been any change on the status of Mr. Shores concern yet. I am still having the same concern and wanted to see if you moved the conversation to E-mails or if still waiting on Mr. Shores response.

Thank You
Jason
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Dick Shore

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Apparently, Synthasite wants to keep this matter very secretive since they've elected to respond to this question ONLY by email. After researching this, it seems to be a very common problem that I felt could have possibly been avoided if Synthasite just posted something that inform its users of this problem.

This was my email to Synthasite Customer Support.

Hello There,
I have been very happy with synthasite first of all. However, I am having a little problem with my website. It doesn’t seem to display correctly when I use internet explorer. I am currently using a mac with safari, but I am concerned that most of my clients uses internet explorer. I have been browsing around the forum on synthasite and found this to be a very common problem. Before I buy a domain, id like to make sure that this can be fixed. Would you please help?

Website address is www.enviropro.synthasite.com

Sincerely,
Lalta Nankishore
Owner/Manager
Enviro-Pro PPM

And this was their response...

Hi Dick - can you post a link to your site so that we can take a look? We'll then be able to help you further.

Hi Lalta,

Thank you for your email. I've had a look at your site in Internet Explorer 7, Safari and Firefox 3 and the major problem I can see is one with the menu tabs.

You can add as many pages to your site as you like. However, different styles support a different number of pages in the menu. If you use a style with horizontal navigation (with the menu along the top) after a certain number of pages the menu links will disappear or start running into the body region of the page. The way this displays can change depending which browser is used.

If you have many pages it is best to select a style with vertical navigation (with the menu down the side).

The other alternative is to divide your site into categories and create subpages. Here is a link to a tutorial that will explain how to do this: Creating Sub pages

Please note that the menu is a feature of the style you select. If it is not working for you, you need to consider changing styles. Here is a link to more information on the attributes of the different styles: SynthaSite Style Feature Filter.

If it's more than just the menu tabs, can you point out the other discrepencies so that I can help you further?

Regards,

Marije

Hope this helps you Jason. I put too many hours in this to change it now.

Sincerly,
Lalta Nankishore
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Emmy

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Hello Dick,
What style are you currently using?

Kind Regards,
Emmy
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Dick Shore

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I'm using standardissue.
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Emmy

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Thanks Dick we will look into this.
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Emmy

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Hi Dick,
This is a style bug and has been logged for a fix. I am very sorry that I cannot give you an exact date on a fix and I am hoping you will be able to use Marije or Jason's alternatives.
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Emmy

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Hello Jason,
I took a look at your site in both Firefox, Safari and Internet Explorer and the tabs look the same in all three browsers for me. Is there something different that you have done to your site since your last post? Are you still seeing the menus differently in each browser?



Emmy
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Jason

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Hi Emmy,

I was just about to share with Mr. Shore on what I did to correct mine. It is a very time consuming idea if you have as many pages as I do but if you do not have very many pages you are dealing with or if you are not adding any further pages in the future then it may work very well for you.

I first went to the edit menu tab and dragged all of the links outside the menu box.

I then went and placed the text widget at the top of the page and physically typed the name of the tab and edited it to my liking.

I then created a link to that page by doing the standard highlighting, clicking on create a link etc. etc.

This allowed all the tabs to appear in the same format on every brand of web browser.

Unfortunately if you are constantly adding new pages such as I am then you will need to add the new tab to every page that you add at that point.

As I mentioned, it works great if not adding new pages very often. It looks the same as the original tabs did.

Hope this helps

Jason
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Emmy

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Hi Jason,
That was a great work around. This bug is something our engineering team has on their plate and we hope to get it fixed as soon as possible. Thanks for sharing your workaround with us, that is very helpful and appreciated!

Emmy
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Jason

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Well as frustrating as it is to have to add the links to every new page, it doesn't compare to the other great products and great services I receive through synthasite.

There are going to be minor bugs with anything but at least there are options to correct it.

If there are ever any fix's that get discovered, keep me in mind, I will still be using synthasite then I am sure of it.

Thanks for your help

Jason
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Emmy

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Thanks for your understanding Jason! When there is a fix for this bug we will be sure to let you know!

Emmy
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eslam

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There is somthing so important every body should know in the difference between IE and FF .

IE have a conflict in understanding Align or positioning + dimension , which means if you make the dimension of the Div or the width to be 200px , and you want to align that div in the middle of the page it will refuse , why ?

because he calculated the 200 px from the current static position and when he wants to apply the center in the page it appears to him that this will be out of the 200px , so he will not do it .

in a simpler way , it consider the width and hight are the place where you should move your div in , it doesnt consider it only the dimension and we could move it to any other place .

FF is smart enough to know that we can make a width to an object , and then move the whole object to another location very far from this place .

so whats the solution is IE ?

make a div that will be aligned or positioned , and put inside it another div to be dimensioned . so make container that is only aligned , and inside it another container that have the dimensions "width and height " i hope this helpfull .