tags disappeared. why?

  • 1
  • Problem
  • Updated 8 years ago
  • Solved
http://shopbooks.yolasite.com/blog.php

my tags are gone. was 20 or more. now their is 5. what happened?
Photo of ShopBooks

ShopBooks

  • 18 Posts
  • 1 Reply Like

Posted 8 years ago

  • 1
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hi there,

Thanks for bringing this to our attention - I'm going to ask one of our engineers to take a look and will come back to you as soon as I've heard something.
Photo of ShopBooks

ShopBooks

  • 18 Posts
  • 1 Reply Like
any new info on this? can you get my tags back from thursdays backups? otherwise I have lost much work
Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

  • 4536 Posts
  • 211 Reply Likes
Hi there, we're still working on it and we have seen a couple more similar complaints so it is high on our priority list. Thanks for your patience as we work through this together.
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hey everyone - just to keep you updated. We're still working on a fix for this problem and we expect it will be released in the next few days.

Apologies for the delay - this one ended up being more complicated that originally thought.
Photo of ShopBooks

ShopBooks

  • 18 Posts
  • 1 Reply Like
thanks for the update.
Photo of Emmy

Emmy

  • 5892 Posts
  • 299 Reply Likes
Hey everyone!

I am happy to report that the bug with blog tags has been fixed and all of your tags should all be appearing in the Site Builder again. Thanks so much for your patience while we worked on that, we appreciate it. Please let us know if you have any further troubles.

Emmy
Photo of ShopBooks

ShopBooks

  • 18 Posts
  • 1 Reply Like
cool thanks. :)