If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I have already responded to your email and I see that you also asked the question here.
As I have explained in my email, the Yola Call Centre telephonic support does exist, however, there are certain hours of operation. To reiterate, the Call Centre hours are from 15h00 - 01h00 SAST from Monday to Friday. The toll-free number to call is 0800 921 425.
Our response times for Yola Silver members is within 24 hours via email and the Call Centre has an average answering speed of 00:00:01.
We look forward to your call so that we can assist you with any problems or questions you have related to Yola.