You sent me an automatic email stating you cannot answer all emails. Tsk, tsk - right there it shows terrible customer service. I'm venting in this forum because nobody ever answers therefore I know this will go unnoticed but I want everyone to know you "provide" terrible customer service. Continue to charge people when you've been specifically asked not to. Thankfully the world of social media has enabled sharing information and terrible customer service with ease. You either respond to my email - Or I will get very LOUD and PROUD with my disdain for your company.