terrible service!!!! waiting 6months for a responce

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  • Problem
  • Updated 7 years ago
  • Acknowledged
hi please advise me how to acticate my website with a custom domain purchased by afrihost. ive been waiting 6 months for a response???? would my service be this terrible when i buy my package aswell. please respond as soon as possible.
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pawsforacause.ct

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  • frustrated

Posted 7 years ago

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Marije, Official Rep

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Hello pawsforacause.ct

I've searched our system for an email from you and I'm unable to find one - are you referring to bad service from Yola or from Afrihost? If you would like me to investigate if we received an email from you (and you didn't get an answer), please send an email to support@yola.com and mark it for my attention (Marije).

We have information on pointing a domain to Yola on this link: http://www.yola.com/tutorials/article.... We recently made a change where only Yola Silver account holders are able to publish to a domain pointing to Yola. However, if you would like to send an email to us and I will see what we can do for you.