Text Box in Windows 8

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
I just bought a new laptop and it has WINDOWS 8 as the OS. I can't seem to change my text boxes but when I go back to my desktop and my other computer, they have Windows 7 and XP, it seems to work. Anyone else having this problem?
Photo of Chou Hang

Chou Hang

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 6 years ago

  • 1
Photo of Lyall

Lyall, Official Rep

  • 142 Posts
  • 10 Reply Likes
Hi Chou Hang,

I am glad I reached you! As discussed, we believe this issue might be specific to Internet Explorer 10, currently we support Google Chrome (latest version), Firefox 3.6 and higher, Internet Explorer 8, 9 and Safari (latest version).

If you still have trouble after trying a different browser, please let us know, you can also call us on 1-866-764-0701.
Photo of June

June

  • 90 Posts
  • 0 Reply Likes
Im having problems also with Windows 8. I log on through internet Explorer. I also am having picture trouble. I uploaded a picture to my site, but it wont let me use the little icon in the corner of the picture to make it smaller.. I need help.
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello June

As Lyall outlined above, we currently don't support Internet Explorer 10 yet. Please use one of the other browsers which work with Yola. I'm sorry for any inconvenience this may cause you.
Photo of Clive Robert Fagan

Clive Robert Fagan

  • 1 Post
  • 0 Reply Likes
I discovered this editing problem when trying to update my website. IE 9 works, so does Google chrome but it is inconvenient!
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello Clive

We're currently busy working on making Yola fully compatible with IE10. In the meantime you will need to use an alternative browser. In general Yola has been working best with Google Chrome and Mozilla Firefox. I'm sorry for the inconvenience this is causing you right now.
Photo of June

June

  • 90 Posts
  • 0 Reply Likes
I ended up deleting Google Chrome, and use Mozilla now. works fine now. that what I used to use, but people said google chrome was better, just not with editing of yola. all worked out now though thanks.