Text help!

  • 3
  • Problem
  • Updated 11 years ago
  • Acknowledged
I put text on a page and published it. When I looked at my site, the text was not there.
Photo of wilireb


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Posted 11 years ago

  • 3
Photo of Ruth


  • 2819 Posts
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Hi Willireb,

I'm sorry to hear that you have had a problem with text on your page. Could you try refreshing the page? If that doesn't work can you give me your URL so that I can take a look? You can post your URL here or email it to me: suppport@synthasite.com

I'd like to help you fix this problem!
Photo of K9Clothing


  • 94 Posts
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This happens to me sometimes. Wait about 5-10 min and refresh the page. Sometimes it takes longer, sometimes it doesnt. Possibly part of the problem could be the browser you are using. I use Firefox 3 and sometimes it takes a bit longer to show. I double check it in IE7 just to be sure but I have NEVER had a massive issue with Synthasite itself. So make sure you check it in a few other browsers, just to be safe :)
Photo of Monique

Monique, VP of Customer Support

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Good tip. Sometimes the old version of your site is cached in your browser and a refresh usually causes your changes to show up. Other people visiting your site will see the latest version immediately, however.
Photo of K9Clothing


  • 94 Posts
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Thanks! :)