Text widgets not working

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  • Question
  • Updated 5 years ago
  • Answered
text widgets not working. can't edit current widgets on page. http://www.hmongnewyear.us/miss-hmong...

can't even move widgets.. can add widgets but cannot make entry into the widget
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hmonginternational

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  • frustrated

Posted 7 years ago

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Marije, Official Rep

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Hello,

Could you let us know which browser you are using and perhaps try Firefox to edit your site? (http://www.mozilla.com/)

You should be able to edit using Firefox, but I'm going to ask one of my colleagues to take a look at the page to see if there's anything added to the page that could be causing the problem.
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Sanja, Official Rep

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Hello!

Thank you for your patience. Marije has asked if I could take a look at the page with which you were having trouble.

I did see the issue and believe this is due to your slide code missing a closing div tag. I have added this in and it appears to have fixed up your page.

Please let me know if there are any further issues.
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Pete Hall

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I have the same problem. Can someone help put it right. I am using firefox.
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June

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I have updated both flash and java. Can you look at my site. I have been editing page one, two and the Home in 2011.
I had problems with the html, so physically had to type in code for divided lines on page one and two. towards the top.
www.pawswithneeds.com
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Sanja, Official Rep

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Hello June,

The issue with the HTML code is a known issue. This is a bug that we are currently trying to debug. If you need to copy or paste your code, you'll need to use the keyboard shortcuts such as Ctrl-C (copy) or Ctrl-V (paste).

Aside from the HTML Widget, are you having other issues that need to be looked at?
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June

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Yes, not being able to delete column dividers and text. Or add the text widget.
On my found homes in 2011, half the page will allow me to use the html code and just add the dimple < H R > code. the other half won't let me do it 70 % of the time.
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June

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On my pages 1 and two I try to use the HTML widget and it says its loading but does not. So I can't even try the Ctrl C or V
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diane

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Hi, June,

Have you pasted text and images from MS Word, a similar word processor or email or another website? If so, this may be causing the issues you are having with with deleting or adding widgets. You will need to first copy the text into Notepad (Text Edit for Mac) and then copy and paste from Notepad into your site. However, since you are unable to delete or add the text widget, please send an email to support@yola.com and our HTML team can take a look at it for you.
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Deric Wagner

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Firefox works. I Hate that problem