Thanks Yola!

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  • Praise
  • Updated 8 years ago
Now i'm just going to say,

Yola really do care about us as customers.
The support staff who are in many different time zones will have jumped out of their warm,
cozy bed and got on the computer and updated us on the situation the minute it changed.

The engineers who will be shattered after staring at a computer screen finding what is wrong and trying everything to fix the problem.

The CEO for writing his message assuring all his customers that we are his and the company's number one priority.

I shouldn't say this but not many people give Yola the praise they deserve in the good times but are soon quick to criticize Yola as soon as something goes wrong.

Yes we may have lost money during this period, but Yola have strived through this huge problems to try and keep their customers happy.

So I hope some of you come forward to this thread and give Yola a big THANKS for the hard work they have put in over the past day.

Thank You Yola Team!

Your simply the best!

John McCarthy :)
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John McCarthy

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  • thankful

Posted 8 years ago

  • 1
Photo of Alex


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i agree john

yola does care,

but some people (im not naming names)
are so ignorent. they think yola dont give a monkeys about the customers but they do. yola is the best site builder ever and the support is unbeatable.
why cant some people see that!

Photo of calvadosonline


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Thanks for getting our sites back on line so quickly, I am very happy and will continue to tell people about your service 5*****

You can go and get some sleep now, thanks again to the Yola team
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Monique, VP of Customer Support

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Thanks John! What a lovely post. Makes me glad I got out of bed on a cold South African winter night!
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Laura Thomas, Social Media Coordinator

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John, Alex and calvadosonline,

It's users like you who inspire us to continue working harder to improve both our product and our service. Your kindness and support in this trying time is invaluable to the morale of our staff. A thousand thanks!
Photo of Callum


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I totally agree John
Yola are amazing
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Laura Thomas, Social Media Coordinator

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Thanks Callum!
Photo of Margie


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I couldn't agree more, John. Yola staff responded quickly and were probably under a lot of stress to resolve the problem. DDOS attacks are not easy to deal with.

I also would like to thank Vinny, Yola CEO, for the email I received today. I appreciated the sincerity and honesty from him.

Sure, it would have been nice to have an email immediately when our sites went down, but I'm betting there will be a system in place for individual notices in the future.

To quote John:
Thank You Yola Team!

Your simply the best!