The elusive website, all is silent!

  • 1
  • Question
  • Updated 7 years ago
  • Answered
Created a website over a year ago, it's now gone, didn't get an email telling me that I needed to do anything, may have created it under my old email address, can't seem to contact anyone to talk too! Been sent here there and everywhere.
Photo of cl.butcher


  • 2 Posts
  • 0 Reply Likes
  • confused & sad

Posted 7 years ago

  • 1
Photo of Stefan


  • 4448 Posts
  • 190 Reply Likes
Hello cl.butcher,

I'm sorry to hear that! Well, I will need your URL or your login e-mail address, otherwise there'll be no way to track your Yola account in our system and get everything back working. Can you provide one of these details for me to have a look, please?
Photo of cl.butcher


  • 2 Posts
  • 0 Reply Likes
Photo of Nazlie


  • 1721 Posts
  • 51 Reply Likes
Hi cl.butcher

Thank you for the information we requested. Unfortunately, I am unable to find either your domain,, or the login email address you provided.

In fact, when I do a WHOIS lookup for that domain, the domain, the status is:

No match for "". This domain name has not been registered.

It may have expired but if it has, you did not purchase it with us as I'm unable to find any trace of that domain on our system.

As the domain is currently available, you're able to purchase it and you can do so by following the steps in this tutorial : Buying your own domain from Yola.

If you need further assistance, please let us know.