The new Yola Mail is terrible

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
The new Yola Mail software is a real step backwards - it is difficult to format emails, the interface is challenging to use and why are files attached at the bottom as part of a two-step process? I'm so unhappy over the email system that I am looking at changing hosts even though the basic web hosting is fine.
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John Green

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  • frustrated

Posted 6 years ago

  • 1
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Stefan, Official Rep

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Hello John

Thank you for your feedback on our new Yola Mail. However, I struggle to understand the things you criticize, can you maybe explain them to me again in more detail?

When I write text, I find it very easy to format it. The most important features are at my fingertips right above the text editing box: font size, font weight, lists, links. What do you find difficult about the text formatting?

When I upload attachments, I just click on the Attach link below the Subject box, and then a dialogue box pops up where I can select the document to upload from my computer. This is a two step process indeed, but how could it be more efficient? Also, the document I attach is not listed at the bottom, but at the same spot where the Attach link displays.

Please see my screenshot for your reference:



Do you see a different screen when you log into your Yola Mail? Could you maybe provide a screenshot?