The text adjusting desktop does not always work right

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  • Updated 8 years ago
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Ok, this has been going on for the whole time I have been on yola. When I use the text adjusting desktop. I always have to click on color and size at least 2 or 3 times, in order to get it to change color and size I want. My hands are already suffering, I need that thing to work correctly. I click on the color then the size text I want, that's how I do it. Am I doing it in the wrong order? Tell me something, because this is just completely annoying to me.
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June

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Posted 8 years ago

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Emmy

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Hello June,

I'm really sorry to hear you are having trouble with this, it does sound frustrating. I have just tested these features on a test site using Firefox as my browser and it seems to be working as it should. I do have a few suggestions which could be helpful, can you please give them a try and let us know how this goes for you.

1. Can you please try clearing your cache, here is a link with information on how to do this: Clear Your Browser's Cache.

2. Try using another browser. We would suggest using the Firefox browser as this browser seems to work best in the Yola environment. It is a free download if you would like to give it a try: Download Firefox. Please note that although we find Firefox to work the best, we can support you if you are using another browser as well.

I really hope this will help, let us know how it goes.

Kind Regards,
Emmy
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June

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Sigh,, I have firefox-Mozilla. I cleared my cache. No such stinkin luck. Still works the same bad way...
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Sanja, Official Rep

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Hello June

I'm sorry to hear that difficulties are still ensuing. Can you please share with us your site URL so that we can take a look at what's going on?

Thank you for your patience as we work on this together.
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June

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You won't be able to see, it works only after clicking it 2 or 3 times. If the writing is pale, then that was a section I just was annoyed and wrote in the generic grey.

www.pawswithneeds.com
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Sanja, Official Rep

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Hi June

Thanks for sharing that link. I just wanted to double-check that there was not any weird formatting or coding issues going on. It seems to be okay! Can you please try updating your Flash and your Java?

Please let me know how this goes.